Contact Us

We welcome questions, corrections, partnership enquiries, and feedback. Our team typically responds within 24 business hours.

General Enquiries

For questions about our reviews, game information, RTP data, or anything else on this site, please email us at:

support@bigbassbonanza.au

Editorial & Content Corrections

Our editorial team works hard to keep all game data, bonus terms, and RTP figures accurate and up to date. If you spot an error or outdated information, please reach out and we will review and correct it promptly. Include the page URL and the specific information in question.

Affiliate & Partnership Enquiries

If you represent a licensed casino operator or iGaming business and are interested in a commercial partnership, please send your enquiry to support@bigbassbonanza.au with the subject line "Partnership Enquiry". We review all submissions and respond to qualified operators within 2–3 business days.

Responsible Gambling Support

If you or someone you know needs help with problem gambling, please do not contact us — reach out to a dedicated support service immediately:

Our Author

This site's content is authored by Rax Huq, Co-Founder and CEO of PickFans and a 15-year APAC iGaming and wagering veteran. You can connect with Rax directly via LinkedIn.

Response Times

We aim to respond to all email enquiries within 24 hours on business days (Monday–Friday, AEST). Enquiries received on weekends or Australian public holidays will be addressed on the next business day.

This website is operated for informational and affiliate purposes only. We do not accept deposits, provide gambling services, or offer customer support for casino operators. For casino-specific support, please contact your casino operator directly.